Rental Car Manager Status
Current status of Rental Car Manager's services, this page will be updated when Rental Car Manager is aware of issues affecting the usage of our systems.
| Status | Time | Issues (if applicable) | Notes |
|---|---|---|---|
| UP | 05/08/2018, 8:40am AEST | Services OK | We apologise for the inconvenience caused due to the service issues over the previous day. Services should now be available for all previously affected users. |
| DOWN for some RCM users | 05/08/2018, 6:40am AEST | Connection issues. | A number of users are still affected by an ongoing issue at the Fujitsu data centre. We are continuing to work with all parties to fix the connection issues. We will continue to update this page on a regular basis as soon as new information is available. |
| DOWN for some RCM users | 05/08/2018, 5:00am AEST | Connection issues. | Some users are still affected by an outage at the Fujitsu data centre. We are continuing to work with all parties to fix the connection issues. We will continue to update this page on a regular basis as soon as new information is available. |
| DOWN for some RCM users | 04/08/2018, 10:20pm AEST | Connection issues. | Fujitsu and infrastructure vendors are currently woking to restore availability for affected users on the RCM portal. This work will continue overnight until all connectivity is restored. |
| DOWN for some RCM users | 04/08/2018, 5:45pm AEST | Connection issues. | Services for the 'secure.rentalcarmanager.com.au' portal are being monitored for connection issues that are still affecting some users. We have been advised that these affected services are now in the process of being restored by Fujitsu and Telstra. We will continue to update the status of this issue as soon as new information is available. |
| DOWN for some RCM users | 04/08/2018, 4:30pm AEST | Connection issues. | We are continuing to monitor issues experienced by some users connecting to the 'secure.rentalcarmanager.com.au' portal. Fujitsu and vendors for the infrastructure hardware are currently working to repair the fault. We apologise once again for this outage and will update this page as soon as more information is available. Thank you for you patience. |
| DOWN for some RCM users | 04/08/2018, 3:30pm AEST | Connection issues. | Some RCM users continue to be affected by a regional outage affecting a wide range of internet services. Engineers are still currently working on resolving the issue. We again apologise for any inconvenience caused. We will post an expected resolution time when this information becomes available. |
| DOWN for some RCM users | 04/08/2018, 12:30pm AEST | Connection issues. | Some RCM users continue to be affected by a regional outage affecting a wide range of internet services. Engineers are working on resolving the issue as soon as possible. We apologise for the inconvenience caused. We will post an expected resolution time as soon as this becomes available. |
| DOWN for some RCM users | 04/08/2018, 9:00am AEST | Connection issues. | Some RCM users are currently experiencing connection issues related to a regional outage. Our engineers have isolated the issue and working to resolve the problem as soon as possible. We apologise for the problems and will update all users on this page. |
| UP | 16/02/2017, 1:09pm AEST | All connection issues now resolved. | |
| UP | 16/02/2017, 1:00pm AEST | Intermittent connection issues. | Some users are continuing to experience connection issues. Our engineers are continuing to work to resolve this problem. |
| UP | 15/02/2017, 8:07pm AEST | Connection issues resolved. | |
| DOWN | 15/02/2017, 8:00pm AEST | Connection issues. | Users are experiencing connection issues. ETA for resolution 9:30 AEST. |
| UP | 15/11/2016, 9:30pm AEST | All services ok. | Slow response times for NZ users now normal. |
| UP | 15/11/2016, 11:16am AEST | Slow response times. | Some users are experiencing slow response times from server "secure20". ETA for resolution is unknown. |