Explore RCM’s latest features: Seamless integration with Flow CX, an enhanced Infringement API, and new Email Logging changes. More control, customization, and automation for a streamlined RCM experience.
Rental Car Manager has introduced a new feature related to email history logging. When an email is sent through RCM, it is now recorded and readily accessible in a report. This report displays details such as:
RCM now seamlessly integrates with Flow CX to enhance customer feedback and reviews for your business. Through RCM’s Automations feature, setting up and managing this integration is straightforward and efficient.
This integration provides a powerful tool for collecting feedback and generating online reviews, ultimately improving a rental car business’s online reputation and customer satisfaction.
The enhanced Infringement API allows you to efficiently handle traffic violations and infringements within Rental Car Manager. The API enables you to automatically look up vehicle and driver details related to infringements, record infringement information against reservations, add fees, and facilitate payments where applicable.
The Infringement API is specifically designed to reduce the administrative burden of manually processing infringements through RCM. By leveraging this API, you can automate the handling of infringements, saving time and effort.
The API allows two methods:
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