If you run a rental car business, you already know how frustrating toll processing can be. Notices come in late, matching them to the right rental takes time, and recovering costs from customers isn’t always guaranteed. Manual toll management drains time and energy—and leaves money on the table.
That’s why RCM and RTM joined forces to develop an automated tolling solution that saves time, increases accuracy, and creates new opportunities for revenue.
This isn’t just an RCM product—it’s a partnership. RCM provides the platform and API that power the solution, while RTM brings in the complementary tech that makes everything work seamlessly. The result is a smart, scalable system tailored to the rental industry.
Together, we automate the entire tolling process:
Bookings from agent websites are received instantly in Rental Car Manager with no additional keying required.
Time per toll
Admin cost per toll
Accuracy
Customer impact
Scalability
~4 minutes
$2.00
Prone to errors
Surprise charges, disputes
Resource-intensive
<10 seconds (exception only)
$0.20
Real-time data matching
Clear, timely billing
Grows with your fleet
RCM and RTM offer transparent, predictable pricing. Many rental companies choose to pass this cost on directly. Others charge an admin fee, turning tolling into a revenue stream while still offering clear value to customers.
Automated tolling doesn’t just help your team—it also improves the experience for renters. Customers are no longer hit with surprise toll charges weeks after their trip. Instead, they’re billed quickly, clearly, and fairly.
That transparency builds trust, reduces disputes, and boosts your chances of getting repeat bookings and positive reviews.
With RCM + RTM Tolling Automation, you:
You don’t need to hire more staff or add complexity to grow your business. With the right tech in place, your toll process can run itself—and even become a source of additional income.
Get in touch with us today to explore how RCM and RTM’s automated tolling solution can help your fleet run faster, smarter, and more profitably.
